Page 114 - Cyber Defense eMagazine August 2024

Traditional vendor support contracts, like those from SAP and Oracle, often come with high costs and
rigid terms that do not always align with the strategic goals of your organization.

Just take the costs associated with mandatory upgrades and the limited scope of support available to
you, which can strain IT budgets and pile additional pressure onto your teams, without delivering tangible
business value. This, coupled with the reality that your software vendor just isn’t motivated to work with
you to achieve your business goals, makes for an uncomfortable situation.

Why settle for that when you can benefit from a flexible support model that prioritizes performance tuning
and optimization? This approach ensures your software applications run efficiently, enhancing
productivity and reducing operational costs.

When your organization achieves a more favorable ROI on its software expenditures, you’ll free up
resources for other critical projects. For CISOs, this translates into a more sustainable IT budget and the
ability to invest in security initiatives that directly improve your organization’s risk posture.

How’s that for a hard truth?

About the Author

As Spinnaker Support’s CTO, Iain Saunderson is responsible for the internal
and external facing technology leveraged at Spinnaker Support, as well as
managing the security practice. Iain Saunderson has over 30 years of
experience implementing complex technologies across a wide variety of
commercial and government verticals. He has served in leadership roles in
organizations including Oracle Corporation, P2 Energy Solutions, and DBAK.
Iain’s experience is in leading enterprise architecture, development, and
managed services organizations.

Cyber Defense eMagazine – August 2024 Edition 114
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