Page 51 - Cyber Defense eMagazine September 2022

Building A Layered Plan for Battling Cybercrime
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By Kimberly White, Senior Director, Fraud and Identity, LexisNexis Risk Solutions

As interactions with customers evolve over time, businesses need to keep pace of all the ways in which
bad actors can inflict havoc through cybercrime. In many industries, organizations continue to merge
digital and physical services within an omni-channel ecosystem. Routes to purchase are increasingly
converging with merchants replacing or combining in-store experiences with digital offerings. This is
especially relevant today, as the pandemic permanently altered the way customers interact with
businesses with increasing emphasis on digital transactions.

The changing dynamics around customer interactions create a hospitable climate for cybercrime to
flourish. Well-networked cybercriminals are adept at leveraging innovative threat vectors to relentlessly
target key points across the customer journey. Cybercriminals will leap at the chance to exploit any
vulnerabilities in a security system, which begs the question: How can a business protect itself and fight
back?

Cyber Defense eMagazine – September 2022 Edition 51
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