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during good times and bad times. This incident was a stark reminder of that responsibility but also a
chance to learn. By taking full ownership, I could lead by example, navigate the crisis, and emerge
stronger alongside the Sisense team. A CEO must learn from challenges and turn them into opportunities
for growth.
Lessons Learned: Building a stronger security culture
The recent security incident served as a reminder. We were lucky to maintain business continuity, but it
exposed vulnerabilities. Now, our focus is on continuous enhancements.
We’re working to identify and address weaknesses. A systematic review of security protocols and
communication is crucial to eliminate those chinks in the armor. This isn't just a job for the CEO or CISO:
cybersecurity is a company-wide responsibility. Everyone plays a part.
Moving forward, we'll leverage this experience and will come out stronger. While the team responded
admirably under pressure, we could also have been more prepared. For instance, companies of our size
don’t always have a crisis response plan, but having one would have saved us valuable time. Most
importantly, we’ll be continuing to cultivate a culture of security awareness. Every employee needs to
understand their role in safeguarding our company. By proactively creating a comprehensive
communication incident response plan, we'll be better equipped to navigate future challenges. The time
to invest in preparedness is now. This way, we can focus our energy where it truly matters: delivering
exceptional value and service to our customers.
About the Author
Ariel Katz, CEO, Sisense. Ariel brings over 25 years of experience to the
world of technology and the development of large enterprise cloud products.
He played a leading role at Microsoft in establishing and building Power BI,
one of the world’s leading cloud BI services. Later, he led the development
of Dynamics 365 for Sales, and helped turn it into a smart and modern cloud
service. Ariel was part of the senior management team at Microsoft’s
development center in Israel and was previously the site’s Chief Technology
Officer.
Ariel can be reached on his LinkedIn page at Ariel Katz
Cyber Defense eMagazine – July 2024 Edition 85
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