Page 102 - Cyber Defense eMagazine February 2024

experience insights to promptly address emerging issues. Business leaders will also gain insight into the
specific areas where employees encounter disruptions with certain security tools – allowing organizations
to thwart potential end-user challenges before they escalate.

This proactive approach enables the development of a tailored, data-driven cybersecurity strategy,
ensuring sustained employee satisfaction and productivity and enhanced enterprise security. Business
leaders will effectively be able to understand the impact that disruptive tools have on employees, and the
costs to their organization, and mitigate growing pains. They’ll also be able to prevent any challenges
associated with end-user satisfaction and, ultimately, increase employee retention.

Most importantly, enterprises will bolster security measures without generating any adverse effects on
their people’s satisfaction and productivity.

The Future of Security for The End-User

Turning a blind eye to the ongoing tension between security and user experience is an invitation to
disaster. Disgruntled employees, frustrated by relentless updates and cumbersome tools, can lead to
even greater risks for the enterprise as employees deflect burdensome security protocols. Not to mention
costly talent drain and employee turnover consequences for the business.

To address these challenges, security leaders must consider the integration of modern end-user
computing strategies, including cloud-native VDI solutions, that can analyze user satisfaction,
productivity, and connectivity trends.

With greater insight into end-user experience, organizations can effectively bolster security and employee
satisfaction, contributing to a resilient and harmonious digital environment.

About the Author

Amitabh Sinha has more than 20 years of experience in enterprise software, end-
user computing, mobile, and database software. Amitabh co-founded Workspot
with Puneet Chawla and Ty Wang in August 2012. Prior to Workspot, Amitabh
was the general manager for enterprise desktops and Apps at Citrix Systems. In
his five years at Citrix, Amitabh was vice president of product management for
XenDesktop and vice president of engineering for the Advanced Solutions
Group. Amitabh has a Ph.D. in computer science from the University of Illinois,
Urbana-Champaign. Amitabh can be reached online at @Workspot, and at
Workspot’s company website https://www.workspot.com/.

Cyber Defense eMagazine – February 2024 Edition 102
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