Page 100 - Cyber Defense eMagazine February 2024

Organizational Cybersecurity Hinges on End-

User Satisfaction

The critical role end-user experience plays in organizational security

By Amitabh Sinha, CEO and Co-Founder of Workspot

In an era of sophisticated cyber-attacks, security leaders are feeling the pressure to fortify their
infrastructure - deploying a variety of defenses including zero-day patches, security tools with frequent
application updates, and more. However, as companies progressively implement layered security
protocols to safeguard their systems, users have increasingly encountered friction in their day-to-day
workflows. In fact, nearly 75% of CISOs say that employees within their business are frustrated with
current security policies that are affecting their productivity.

This growing user dissatisfaction can be even more costly to the security of an organization as workers
will be increasingly reluctant to tolerate disruptive software updates, patches, and security protocols that
impact workflow efficiency. It can also lead to greater personnel issues, affecting the critical business
component of employee satisfaction and hindering enterprise productivity.

So, how can security leaders find a balance between enhancing organization security and end-user
satisfaction?

Cyber Defense eMagazine – February 2024 Edition 100
Copyright © 2024, Cyber Defense Magazine. All rights reserved worldwide.