Page 53 - Cyber Defense eMagazine August 2023

Create a Cybersecurity Incident Response Playbook

If your organization is hit by a cybersecurity attack, it’s important to respond quickly, efficiently, and
effectively. You need a plan. A cybersecurity incident response playbook is a step-by-step guide for
handling potential security incidents. Creating an effective incident response playbook for a SMB must
include the following steps:

• Identify key stakeholders and their roles: Clearly define the responsibilities of internal teams, such
as IT, legal, PR, and HR, as well as external partners and vendors.
• Document incident response procedures: Document the necessary actions, communication
protocols, and decision-making processes to ensure a swift and coordinated response.
• Tailor playbooks to specific threats: Customize playbooks to address the specific cybersecurity
threats most relevant to your organization, such as malware attacks, data breaches, or social
engineering attempts.

Perform Regular Table-Top Exercises

But what good is a plan if you’re not ready to execute it? This is where table-top exercises come in. Table-
top exercises are simulated scenarios designed to test an organization's incident response plan. These
exercises help identify gaps and areas for improvement, ensuring that the response plan is effective and
the team is well-prepared. Be sure to conduct regular table-top exercises that accomplish the following:

• Create realistic scenarios: Develop scenarios based on real-world threats and recent
cybersecurity incidents to accurately reflect potential challenges.
• Involve all relevant stakeholders: Include representatives from different teams and departments
to promote cross-functional collaboration and enhance understanding of each team's role.
• Evaluate and update the incident response plan: Use the outcomes of table-top exercises to
identify weaknesses and update the incident response plan accordingly. Continuously refine and
improve the plan based on lessons learned.

Foster Awareness with Management and Executives

Without support and buy-in from management and executives, your incident response plan isn’t
complete. In fact, with the rise of social engineering attacks targeting top personnel it’s more important
than ever to educate these key stakeholders. Keep the following in mind when raising awareness with
management and executives:

• Communicate the potential impact: Present cybersecurity statistics and case studies to highlight
the financial and reputational damage that can result from inadequate incident response
preparedness.
• Emphasize the importance of proactive measures: Stress the significance of investing in incident
response capabilities as a proactive approach to mitigate risks rather than reacting after an
incident occurs.

Cyber Defense eMagazine – August 2023 Edition 53
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