Page 109 - Cyber Defense eMagazine August 2023

The confidential policies, updates, protocols, directives, and initiatives that are given to police officers are
constantly changing. Not to mention the memoranda and communications from various departments and
leadership that they are receiving, which can be overwhelming and unclear for officers to take in - in
addition to being insecure. This may have long-lasting repercussions for an officer's comprehension of
specific rules and policies, which may then negatively affect civilians.

By placing a high priority on good communication in policing organisations, you will raise morale, boost
job satisfaction, improve feedback, strengthen teamwork, ensure compliance and most importantly
communicate securely.

How Policing can build trust with communication

In the sphere of criminal justice, the capacity to safely communicate can make the difference in critical
situations. Police officers must be communicating in a safe manner to maintain order, protect citizens
and obtain information that can help law enforcement apprehend criminals. Learning to communicate
effectively also requires learning how to spot indicators of conflict, avoid and resolve them.

A department's internal communication, including how officers communicate with one another, how
leadership communicates with the rank-and-file, and the rules and regulations that govern how the
department runs, should be one of its top priorities. If you can get this mastered and deploy an effective
system, it will greatly enhance how your department operates within the community. Officers will grasp
the policies and instructions from leadership more clearly if there is an effective communication system
in place to receive this information. They'll know what to do in particular circumstances and have the
technology available to them to make better decisions, which will ultimately be advantageous to both the
officers and the community in which they work.

Better equipped officers means a happier community

Not only is what you say and how you say it important, but also the channel in which you say it. As a
result, policing personnel must be able to share various pieces of information over a reliable route. While
answering a response call, it would be as easy as clicking a few buttons via a broadcast message to
push out real-time alerts to all relevant groups of users. It has a central area where memos, evidence on
scene, policy updates, and training materials can all be shared and accessed from a laptop, mobile device
or one to the other. Ultimately this ensures trust in your community as they know their emergency call is
being dealt with quickly and efficiently.

Your officers will have some of the most cutting-edge police communication technology if they can
communicate through this one secure platform when out on the ground and back to base.

In order to obtain intelligence and information on current and potential criminal and terrorist activity, the
police and security agencies rely heavily on their capacity to communicate in a secure and clear manner
at all times. Maintaining public safety and successful policing depend on police forces and the
communities they serve developing strong relationships based on mutual trust.

Cyber Defense eMagazine – August 2023 Edition 109
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