Page 146 - Cyber Defense eMagazine January 2023

Lack of user management leads to security issues

The likes of Telegram, Wickr and Signal are also examples of consumer messaging apps that are
susceptible to illegal communications. Just because these apps have a more “trustworthy” reputation
than WhatsApp, doesn’t mean that your messages are protected. These apps are frequently breached,
rife with con artists and prone to malware attacks.

The information published within these applications and the company's "hand off" approach to moderation
are two of the main problems with them. Due to their unique blend of messaging and social media and
their openly weak content control policy, these types of apps draw a particular type of user who may have
been exposed on other, more established online platforms.

In addition to all of that, there are flaws with group messaging and its inability to scale user management
lead to a number of other security issues. Companies using these apps have no idea what groups are
available, even less of who is inside of them, or whether former workers still have access to information
they shouldn't. They now run the danger of having private commercial information accessed or disclosed.
This is always a risk when allowing employees to use insecure and uncontrolled communications
systems, putting your reputation, information and conversations at risk every time they access their
phone.

Why you should use a secure enterprise alternative

It is never a smart move to use WhatsApp for business communications if security and compliance are
top objectives for your company. Your staff members require a secure solution for workplace
communication that enables them to get information and interact with one another anywhere at any time.
With a secure communications app Salt Communications organisations can effortlessly manage users,
regain control over their data, and maintain compliance.

Salt Communications provides enterprises with the highest level of security, with complete control over
your communications and data at all times. After reading this article you are probably thinking there's no
way I’m still going to be using a consumer messaging app for business means. We hope you take the
right step to protect you and your organisations communications.

Learn more about what features a secure enterprise messaging app can provide.
To discuss this article in greater detail with the team, or to sign up for a free trial of Salt Communications
contact us on [email protected] or visit our website at saltcommunications.com.

Cyber Defense eMagazine – January 2023 Edition 146
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