Page 48 - Cyber Defense Magazine RSA Edition for 2021

Tip 3: Enable simplified identity credential management for IT and end users

Amid the transition to the hybrid workforce, both your IT team and your employees are likely stretched
thin. As you deploy new credentials to protect access to your enterprise resources, your IT team is likely
focusing on managing the systems instead of doing strategic work. And with each new credential, your
end users are spending more time issuing and managing each tool. Often, they end up reaching out to
the help desk for assistance, stretching IT resources even thinner.

Credential management should be automated for your IT team, and simple for your employees to
manage. Your business can do this by offering them a unified experience for all your various credentials.
Our Axiad Cloud solution offers one place where both IT teams and employees can issue, manage, and
troubleshoot their various credentials whether they’re hardware tokens, smartcards, TPM, mobile
authenticators, etc. End users no longer need to juggle different software and don’t need to ask IT for
help, allowing everyone to focus on moving your business forward.

Tip 4: Know, trust, and verify every user before issuing credentials

When considering every identity, you need to manage and secure, many enterprises struggle to first
verify the identity of their employees, end customers, or partners before issuing them their credential.
With the increase of digital interactions, your business needs to find a streamlined solution to reduce
identity fraud, follow regulations, and ultimately ensure complete trust for every entity. Many traditional
identity verifications processes are slow and filled with red tape, meaning that identity verification can’t
keep pace with the rest of a digitally transformed business.

That’s why identity proofing technology is essential for businesses that need to ensure customers or
users are who they say they are. Adopting an identity proofing solution accelerates verification with ID
document and biometric capture. This reduces the delays of regular verification, which means customer
acquisition and employee or partner onboarding can be completed easily and efficiently.

Tip 5: Maintain a high standard for identity assurance

Your business can invest in multiple identity credentials to defend every use case and identity on your
network, but it all goes to waste if users don’t follow best practices or find workarounds in your system. If
you’re faced with a dispersed workforce, it can be even harder to ensure all your employees are adhering
to your security policies and are using their required authentication tools.

Airlock, a key feature of Axiad Cloud, allows your IT team to assign employees specific directives before
they can gain full access to the company system. This means that if they need to activate a new
authentication device, update a certificate, or unlock their device, Airlock will require them to take that
action before they can work on any other projects. Businesses can have peace of mind that no matter
where your employees are, they are consistently meeting the standards your business needs to operate
securely.

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